هذه الوثيقة القانونية متاحة باللغة الإنجليزية فقط، والنص الإنجليزي هو النص المعتمد.
Qubite International Cloud Services – L.L.C – S.P.C trading as Qubite International ("Qubite", "we", "us" or "our") respects your privacy and is committed to protecting personal information in accordance with applicable data protection laws.
This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit our website, communicate with us or use or inquire about our ASIC mining hardware and hosting services.
1. Who We Are
Qubite International Cloud Services – L.L.C – S.P.C is the controller of personal information processed for the purposes described in this Privacy Policy, unless we tell you otherwise in a specific context.
2. Scope of This Privacy Policy
This Privacy Policy applies to personal information we process when you visit or interact with our website, contact us by email, telephone, WhatsApp or another communication channel, request information or a quotation, purchase equipment, use or inquire about our hosting services or otherwise deal with us in a business context.
3. Personal Information We Collect
The personal information we collect depends on how you interact with us and may include:
- Identity and contact information, such as your name, company name, job title, email address, telephone number, postal address and communication preferences.
- Inquiry and communication information, such as messages, correspondence and other information you provide when contacting us.
- Commercial and transaction information, such as quotations, orders, contracts, billing information, delivery information, payment status and customer support records.
- Compliance and verification information, where reasonably required for identity verification, fraud prevention, sanctions screening, legal claims or compliance with applicable law.
- Technical and usage information, such as your IP address, browser type, device type, operating system, referring website, pages viewed, website interactions, approximate location derived from technical information and date and time of access.
- Cookie and advertising information, such as online identifiers, cookie identifiers, consent choices, campaign information and interactions with our website or advertising.
- Business contact information, which may be obtained from the organization you represent, a referral source, a service provider or a publicly available business source where relevant to our relationship with you.
We do not seek to collect sensitive personal information through our website unless it is necessary for a specific purpose and permitted by applicable law.
4. How We Collect Personal Information
We may collect personal information:
- directly from you when you complete a form, contact us, request a quotation, place an order, enter into a contract or communicate with us
- automatically when you use our website through cookies, pixels, tags and similar technologies, subject to your consent where required
- from the organization you represent, our customers, suppliers, logistics partners, professional advisers or other persons involved in a transaction or business relationship
- from public sources such as company websites, professional directories, public registers and other lawfully accessible sources
Where personal information is obtained from another source and applicable law requires us to provide you with information about that processing, we will do so within the period required by law.
Where we ask you to provide personal information, we will indicate where it is required by law or necessary to enter into or perform a contract with you. If you do not provide information that is required, we may be unable to respond to your request, enter into or perform a contract with you or provide the relevant products or services.
5. How We Use Personal Information and Our Legal Bases
We use personal information only where we have a lawful reason to do so.
Where applicable data protection law requires us to identify a legal basis for processing, the table below explains why we use personal information and the legal basis we rely on. Where more than one legal basis is listed, the basis that applies will depend on the circumstances.
| Why we use your personal information | Personal information we may use | Legal basis, where applicable |
|---|---|---|
| To respond to inquiries and communicate with you | Identity, contact, inquiry and communication information | Our legitimate interests in responding to business inquiries and managing communications. Where you are considering purchasing our services, taking steps at your request before entering into a contract. |
| To provide equipment, hosting services and customer support | Identity, contact, commercial, transaction and communication information | Performance of a contract or taking steps at your request before entering into a contract. Where you act on behalf of a business customer, our legitimate interests in providing and managing our services. |
| To manage billing, payments, accounting and business administration | Identity, contact, commercial and transaction information | Performance of a contract where you are the customer. Compliance with legal and accounting obligations where applicable. Our legitimate interests in administering and operating our business. |
| To meet compliance requirements, prevent fraud, protect our systems and manage legal claims | Identity, contact, transaction, technical and verification information | Compliance with legal obligations where applicable. Our legitimate interests in preventing fraud, protecting our business and systems and establishing, exercising or defending legal claims. |
| To operate, secure and improve our website | Technical, usage and limited cookie information | Our legitimate interests in operating, securing and improving our website. Consent where required for nonessential cookies or similar technologies. |
| To conduct analytics, measure advertising and use conversion or remarketing tools | Technical, usage, cookie and advertising information | Consent where required by applicable data protection or electronic communications law. |
| To carry out business development and send marketing communications | Identity, contact, business relationship and communication preference information | Consent where required by applicable marketing or electronic communications law. Otherwise, our legitimate interests in promoting our services and maintaining business relationships where permitted by law. |
Where we rely on our legitimate interests, we consider whether the processing is necessary and proportionate and whether your rights and interests override our interests.
Where we rely on your consent, you may withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before your consent was withdrawn.
6. Cookies, Analytics and Advertising Technologies
Our website uses cookies and similar technologies. Some technologies are strictly necessary for the website to function. Other technologies are used only with consent where consent is required by applicable law.
We use Google Tag Manager to manage website tags and may use Google Analytics and Google Ads, including conversion measurement and remarketing functions. These services may process online identifiers, device information, website activity and advertising interaction information.
Where consent is required, analytics, advertising and remarketing technologies will not be activated until you have made an affirmative choice through our cookie banner. You may accept or reject nonessential cookies. You may also change or withdraw your choice at any time through the Cookie Settings control available on our website. Withdrawing consent does not affect processing that was lawful before withdrawal.
Google and other technology providers may process information in countries outside the United Arab Emirates or the European Economic Area. International transfers are addressed in Section 10 below.
Your browser may also allow you to block or delete cookies. Browser settings are separate from the consent choices provided through our website and may affect website functionality.
7. When We Share Personal Information
We do not sell personal information.
We may share personal information where reasonably necessary for the purposes described in this Privacy Policy, including with:
- our affiliated companies, where necessary to provide our services, administer our business or support our customers
- website hosting, cloud, information technology, analytics, advertising and communications providers
- payment, accounting and business administration providers
- logistics, freight, customs and delivery partners where necessary to deliver equipment
- professional advisers, auditors, insurers and consultants
- banks, payment service providers and other transaction counterparties where relevant
- competent authorities, courts, regulators or law enforcement bodies where disclosure is required or permitted by law
- a purchaser, investor or successor in connection with a proposed or completed merger, acquisition, financing, restructuring or sale of all or part of our business
Where service providers process personal information on our behalf, they are required to process it only for authorized purposes and to apply appropriate confidentiality and security measures.
Some recipients may process personal information as independent controllers and are responsible for their own processing activities.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for any additional period required to comply with legal, tax, accounting, regulatory, record keeping or reporting obligations, resolve disputes, enforce agreements and establish or defend legal claims.
When determining the appropriate retention period we consider the amount, nature and sensitivity of the information, the purposes for which it is processed, the risk of harm from unauthorized use or disclosure, whether the purpose can be achieved by other means and applicable legal requirements. When personal information is no longer required, we delete, anonymize or securely isolate it in accordance with our retention practices.
9. Security
We maintain reasonable technical and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. These measures are reviewed having regard to the nature of the information, the risks presented by the processing and available technology.
No method of transmission over the Internet or method of electronic storage is completely secure. You should therefore use appropriate care when sending personal information electronically.
10. International Transfers
Qubite is established in the United Arab Emirates. Personal information may be processed in the United Arab Emirates and may also be processed by our affiliated companies or service providers in other countries, including within the European Economic Area.
Where applicable law restricts the transfer of personal information to another country, we use an appropriate lawful transfer mechanism or safeguard.
For transfers of personal information from the European Economic Area to countries outside the European Economic Area, this may include an adequacy decision, the European Commission's Standard Contractual Clauses or another transfer mechanism permitted by applicable law.
Where the UAE Personal Data Protection Law applies, international transfers are made in accordance with the requirements of that law.
You may contact us using the details in the Contact Us section below if you would like further information about the safeguards used for a particular transfer.
11. Your Privacy Rights
Depending on the law applicable to our processing of your personal information, you may have some or all of the following rights:
- to obtain information about our processing and access personal information we hold about you
- to request correction of inaccurate or incomplete personal information
- to request deletion of personal information in circumstances provided by law
- to request restriction of processing in circumstances provided by law
- to object to processing based on legitimate interests and to object at any time to processing for direct marketing
- to receive certain personal information in a structured, commonly used and machine readable format and to request its transmission to another controller where the right to portability applies
- to withdraw consent at any time where processing is based on consent
- to submit a complaint to the competent data protection authority
These rights are subject to conditions, limitations and exceptions under applicable law. We may need to verify your identity before acting on a request. We will respond within the period required by applicable law.
12. Automated Decision Making and Profiling
We may use advertising tools to create or measure audiences based on website activity where you have consented to the relevant technologies.
We do not use solely automated decision making that produces legal effects concerning you or similarly significantly affects you in connection with the services covered by this Privacy Policy.
13. Children
Our website and services are intended for business users and adults aged 18 or older.
We do not knowingly collect personal information from children through the website. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
14. Third Party Websites and Services
Our website may contain links to websites or services operated by other organizations. Those organizations are responsible for their own privacy practices.
We encourage you to review their privacy information before providing personal information to them.
15. Contact Us
If you have a question about this Privacy Policy, our use of personal information or a request to exercise a privacy right, please contact:
Qubite International Cloud Services – L.L.C – S.P.C
- Email: info@qubite-international.com
- Telephone: +971 55 661 5745
- Registered address: Building 118, Hessa Bint Mohammed Street, Al Safrah Industrial Area, Al Ain City Municipality, Abu Dhabi, United Arab Emirates
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our processing activities, technology, services or legal obligations.
The current version will be posted on our website and the date at the top of this Privacy Policy will be updated. Where required by law, we will provide additional notice of material changes.
Annex: Cookies and Storage Used on This Website
You can review or change your choice at any time via Manage Cookies. Non-essential categories stay off until you switch them on.
| Category | Name | Purpose | Duration |
|---|---|---|---|
| Strictly necessary | q_consent (local storage) | Stores your cookie consent choice. | 12 months |
| Preferences | q_cur, q_pow (local storage) | Remembers your chosen currency and electricity price on the profitability calculator. | Until cleared or consent withdrawn |
| Analytics | _ga, _ga_* (Google) | Google Analytics via Google Tag Manager: measures how the website is used. | Up to 2 years |
| Marketing | _gcl_au, IDE and similar (Google) | Google Ads conversion measurement and remarketing. | Up to 13 months |
Live market data. To show current figures, the profitability calculator requests public market data (Bitcoin price and network hashrate) directly from your browser from CoinGecko (coingecko.com) and mempool.space. As with any web request, these providers receive your IP address and browser information. No cookies are set by these requests.